We endeavour to dispatch your goods as quickly as possible, however, some factors will determine how quickly we can dispatch your order and you must bear this in mind when you place your order.
1. For anything that hasn't been customised, we may take up to 5 working days to ship your order. This depends on what you have ordered, colour, size etc., and whether or not it is a special order item.
2. Any products purchased requiring customisation can take up to 3 weeks. Whilst this may seem like a long time, everything we produce is made in-house and not sub-contracted out to a 3rd party. Customising a product is a time-consuming process and rather than promising you a timescale we may not be able to keep, we always quote a "Worst Case" scenario. More than often we dispatch a lot quicker.
All our products are shipped out on a 3-day courier, unless it is a local order and we may deliver it ourselves.
We charge a flat rate of £5 per order, unless free shipping is offered as an option, if so it will be presented to you at checkout.
Please note that customised products are Non-Returnable so please if you have ANY questions relating to your product, get in touch BEFORE you place your order.